Investigations and Reviews
Independent Investigations - Bullying, Harassment, and Racism
The Muru Management Consulting HR, racism, bullying and harassment experts, conduct independent investigations and reviews for government and industry organisations - usually as the result of internal complaints around racism at work, issues around internal complaints and investigations and/or bullying and harassment at work. We seek to understand the root causes of any complaints, and work with your teams to improve workplace processes and behaviours. We believe the focus should be on avoiding recurrence not just resolving the immediate complaint.
Organisational and Cultural Reviews
The aim of any organisation should be to provide a workplace that is effective, efficient, accessible and culturally safe. We can work with your executives, managers and team members to understand your current organisation (facilities, structure, workflows, culture etc.), ensure equity of access, develop efficiency improvements, and structure organisational processes and controls to reinforce the desired workplace culture and address racism at work, whilst identifying and addressing instances of bullying and harassment at work.
Process, Governance and Administrative Reviews
Sometimes process flows and process based decisions and controls fail. Our team specialises in conducting independent investigations into decisions, in order to understand why a decision was made, if it was correct (in terms of legislation, regulations, policy, logic and process) and identify why any processes and controls may have failed. We work with your team to correct any errors and develop and implement improvements and controls to ensure that failures are not repeated.
Improvement, change management and due diligence
Business Improvement and Change Management
Muru have a number of business improvement specialists with experience mapping processes, applying LEAN and Six Sigma and working with stakeholders to identify, flesh out and test improvements. We also have a number of change managers with experience implementing large and complex change management projects and programs to deliver effectiveness and efficiency improvements, whilst closing compliance gaps.
Due Diligence Advice and Reviews
Muru works with State and Federal agencies to identify and manage risks associated with delivery partnerships, and suppliers, in line with policy and legislative requirements. We provide a structured and consistent approach for the identification and assessment of risk prior to and during contracted arrangements and provide due diligence advice to mitigate any risks or potential compliance issues that are identified.
Examples of previous and current contracts
Aboriginal Affairs NSW
NSW Department of Community and Justice
NSW Department of Community and Justice
Muru undertook a review of the NSW Aboriginal Affairs and Aboriginal Languages Trust process for grants administration. We identified required process improvements under the newly released NSW Grants Administration Guide and blended these into current processes to ensure their processes were compliant, but also effective and efficient.
NSW Department of Community and Justice
NSW Department of Community and Justice
NSW Department of Community and Justice
Muru have undertaken a number of independent workplace investigations for the NSW Department of Community and Justice. Investigations have included allegations of bullying, bullying, harassment, as well as more generic cultural assessments of particular teams and locations,