Independent Investigations and administrative reviews

The aim of any organisation should be to provide a workplace that is effective, efficient, accessible and culturally safe. We work with our clients to understand the current organisation (facilities, structure, workflows, purpose, strategy, culture etc.) and identify improvements to improve and reinforce the desired workplace culture that proactively responds to and addresses inappropriate behaviour consistently and proactively at the time of occurrence. For example by understanding and eliminating bystander behaviour and management responses that although not malicious reinforce a belief that inappropriate behaviour is justified or excused in some situations and therefore it reoccurs.

Sometimes, administrative decisions and controls fail, especially where the administrative process itself fails. Our team specialises in conducting independent reviews when this is alleged to have occurred. Our specialists will review the facts against legislation, regulations, policy and process, identify if an error has occurred, what the recommended course of action or redress is (if any) and why it failed. This enables our clients to respond to the alleged administrative failure and identify any process gaps that need to be fixed to avoid recurrence.